How to Fix “There Was a Problem Resetting Your PC” the Easy Way

Written by | Categories: Computers - Fix Errors - Computers - Windows 10

Do you want to reset your PC but it just doesn’t work?

Do you receive the error “There was a problem resetting your PC” every time you want to factory reset your computer?

Here is what the error looks like:

In this long tutorial, you will discover multiple tips & tricks to fix this reset error in order to make it work again.

After each tip try to reset your PC, if it worked please leave a comment below ;)

Let’s dive in!

Fix “There Was a Problem Resetting Your PC” Step by Step

1. Reagentc to the Rescue

Open the Command Prompt as administrator from the Start menu.

Execute the following commands:

reagentc /disable
reagentc /enable

Try resetting your PC now, if it doesn’t work keep reading.

2. Sfc /Scannow

On a new Command Prompt running as administrator run the following command, this will fix corrupt system files:

sfc /scannow

3. Chkdsk

Sometimes the problem can occur because of some corrupt disk sectors, the following command in Command Prompt will fix it in the next Restart.

chkdsk C: /f /r /x

Restart your PC.

You will see a screen like this after the restart… let it do its thing…

4. Restore Your System

One other way to fix this issue is to restore your PC…

Open your Start menu and search for “Create a restore point“, we are not going to create a restore point but we are going to do a restoration.

Click on “System Restore…“.

Click “Next“.

Find the oldest restore point and click “Next“”.

Click “Finish“.

Restore PC from Windows 10 USB Drive

If you can’t access Windows, then you can do restoration from the Windows 10 USB drive, insert the USB Drive and boot through it, click “Next“.

You can read How to Create a Bootable USB Drive of Windows 10 to create your own bootable USB Drive.

Click “Repair your computer“, or if you want to reset fully your PC you can just format your disk and reinstall Windows 10 altogether.

Click on “Troubleshoot“.

Click on “System Restore“.

Click “Next“, select your restore point and click “Finish“.

5. Rename Folders Using Command Prompt

Press Shift+Restart on the Start menu to access the advanced menu without the need for USB Drive.

Click on “Troubleshoot“.

Click on “Advanced options“.

Click “Command Prompt“.

Click the user account.

Enter the password or leave empty, click “Continue“.

Type the following commands:

cd %windir%\system32\config
ren system system.001
ren software software.001

Try to reset your PC now.

6. Special Sfc /Scannow in Command Prompt

If it still doesn’t want to reset try these commands (change d: with local fixed disk under system reserved partition):

wmic logicaldisk get deviceid, volumename, description
sfc /scannow /offbootdir=d:\ /offwindir=d:\Windows

Try to reset your PC, it should work by now!

If you have any questions feel free to leave a comment below ;)

Thanks for sharing.

The author:

Soufiane is a young computer scientist and specialist in web design, knows a lot of things in the computer world. This enthusiast enjoys helping people innovate and learn more about the IT world...

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